To provide a predictable, sensory-friendly experience, I operate under a structured environment. This allows me to remain fully present during your service and manage my professional energy effectively.
To ensure I can focus on the client in my chair, I use a Scheduled-Call System.
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For Questions, Redos, or Consults: I do not take unscheduled calls or texts. You must book a [15-Minute Connection Call] via my booking link.
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For Running Late ONLY: Text (833) 831-1834. This is the only reason to text this number. I do not respond to questions or booking requests via text.
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Booking: All appointments are managed through the Square booking link.
- 72+ Hours Notice: Your deposit remains on your account for a future date.
- Less than 72 Hours Notice: The deposit is forfeited. You will be invoiced for 100% of the scheduled service cost.
- Invoices: Cancellation invoices must be settled immediately to remain in good standing for future bookings.
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No-Shows: If you are 15 minutes late without texting (833) 831-1834, the session is cancelled. The deposit is forfeited, and you will be invoiced for 100% of the service cost.
I want you to love your hair. To ensure clarity, we follow a strict 3-step process:
- The 7-Day Call Rule: You must book your [15-Minute Connection Call] within 7 days of your original appointment to discuss your hair.
- The 14-Day Completion Rule: The physical redo appointment must be completed within 14 days of the original service.
- Scheduling: Redos are booked into specific, set time slots. If you cannot attend these slots, the adjustment will be made at your next full-price appointment.
- Results Take Time: Major transformations can take 1–5 visits. This pace protects the integrity of your hair and prevents burnout for us both.
- Final Sale: All services and deposits are non-refundable. Thank you for respecting the time and materials set aside for your session.